How can we help?
Find answers to common questions or reach out directly.
Email Support
hello@myconnectlink.com
Typically responds within 24 hours
Live Chat
Open Gmail to chat with us
Available Mon–Fri 9am–6pm IST
Frequently Asked Questions
How does PresenceOS match me with others?expand_more
PresenceOS uses AI embeddings to understand the meaning behind your intent and find people with complementary goals. The more specific your intent, the better your matches.
Is my data private?expand_more
Yes. We never sell your data. Your intent and profile are only visible to other PresenceOS members. Read our Privacy Policy for full details.
How do I update my intent?expand_more
Go to your Dashboard and type a new intent in the text box, or visit the Intent page from the navigation.
What happens after I send a connection request?expand_more
The recipient receives an email notification with your message. If they accept, you can continue the conversation via email.
Can I delete my account?expand_more
Yes. Go to Settings and you will find the option to delete your account and all associated data permanently.
How do I report someone?expand_more
Use the Report page (accessible from Settings) to flag inappropriate content or behaviour. We take reports seriously.